Astonishing advances in technology has seen to it that every business, regardless of how small or large, can compete in the global market place. Nevertheless, new and exciting opportunities also bring new challenges. Competition is fierce and consumers are presented with more choices than ever before. Vancouver BC entrepreneurs have quickly learned that they need sophisticated business telephone systems if they want to remain on the cutting edge.
A very large number of enterprises still rely on traditional PABX installations. It is true that these installations have evolved and that they offer many useful features. Users can conduct conversations with more than one caller, callers can leave messages and conference calls are now commonplace. Most modern installations can even present callers with a menu of options, helping them to get hold of the most appropriate person or department within the organisation.
PABX installations were revolutionary in their day but for many companies they simply do not offer a communications edge any longer. Its singe biggest drawback is the fact that users must be available at an extension in order to communicate. This means that users away from their desks are also out of touch. Callers are forced to leave messages and, of course, messages are not always correctly delayed.
It is also true that PABX installations are very expensive, especially for large organizations that need separate installations at every branch and site. Maintenance is also costly and time consuming. Downtime occurs when installations break down or when routine maintenance is conducted. This can disrupt the business and result in unhappy customers. Costs are further raised because so many calls have to be made to react to messages that were left because the employee was not at his desk at the time of the call.
It seems as if VoIP has stepped forward as the one system that will not only overcome the drawbacks of PABX, but also lead the way towards effort free, flexible and cheap telecommunications. Even companies that have numerous branches and remote sites require only one single central installation. Even better, the platform is hosted by the service provider. This means much lower maintenance cost and constant access to the very latest upgrades.
Those that have switched to VoIP knew from the word go that they will be saving money. However, many new clients are surprised to find out just how much they save. Some companies have saved up to half of their previous communications bills. When considering the cheaper maintenance and the fact that it is not necessary to employ an operator at every site the savings can become truly remarkable.
VoIP also offer many features unmatched by traditional installations. Users can transfer calls from one site to another, even if the other site is geographically far away. This means that employees are able to move away from their desks without ever being out of touch. This leads to higher productivity and higher levels of customer satisfaction.
The ability to communicate reliably and from anywhere is an important advantage. VoIP offers this possibility. In addition, it allows users to be flexible regarding the devices they employ and it frees them to work from just about any location.
A very large number of enterprises still rely on traditional PABX installations. It is true that these installations have evolved and that they offer many useful features. Users can conduct conversations with more than one caller, callers can leave messages and conference calls are now commonplace. Most modern installations can even present callers with a menu of options, helping them to get hold of the most appropriate person or department within the organisation.
PABX installations were revolutionary in their day but for many companies they simply do not offer a communications edge any longer. Its singe biggest drawback is the fact that users must be available at an extension in order to communicate. This means that users away from their desks are also out of touch. Callers are forced to leave messages and, of course, messages are not always correctly delayed.
It is also true that PABX installations are very expensive, especially for large organizations that need separate installations at every branch and site. Maintenance is also costly and time consuming. Downtime occurs when installations break down or when routine maintenance is conducted. This can disrupt the business and result in unhappy customers. Costs are further raised because so many calls have to be made to react to messages that were left because the employee was not at his desk at the time of the call.
It seems as if VoIP has stepped forward as the one system that will not only overcome the drawbacks of PABX, but also lead the way towards effort free, flexible and cheap telecommunications. Even companies that have numerous branches and remote sites require only one single central installation. Even better, the platform is hosted by the service provider. This means much lower maintenance cost and constant access to the very latest upgrades.
Those that have switched to VoIP knew from the word go that they will be saving money. However, many new clients are surprised to find out just how much they save. Some companies have saved up to half of their previous communications bills. When considering the cheaper maintenance and the fact that it is not necessary to employ an operator at every site the savings can become truly remarkable.
VoIP also offer many features unmatched by traditional installations. Users can transfer calls from one site to another, even if the other site is geographically far away. This means that employees are able to move away from their desks without ever being out of touch. This leads to higher productivity and higher levels of customer satisfaction.
The ability to communicate reliably and from anywhere is an important advantage. VoIP offers this possibility. In addition, it allows users to be flexible regarding the devices they employ and it frees them to work from just about any location.
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