Things That You Need To Know About Mobile Marketing

By Adam Ruben


Things That You Need To Know About Mobile Marketing

Mobile marketing is one of the newest types of marketing, yet it actually incorporates elements of some of the oldest and well proven methods. Many of the same rules that apply to other kinds of marketing will apply to mobile marketing too. However, there are some noteworthy differences. This article presents some solid advice on getting the best from this brilliant advertising medium.

Enhance your text messages with other forms of communication. Make use of multi-channel marketing. One form communication isn't enough for today's audience. Each style of communication has its own set of pros and cons. This is why it is best to use more than one. Try sending direct mail, e-mail and a text right before something important happens.

Include messaging about standard message costs to any mobile marketing enrollment form. Many consumers now have unlimited messaging plans, but for those paying by the message or with a specific monthly limit, providing this message ensures they know they may see charges related to the messages they elect to receive from your business.

Keep your mobile marketing simple. It is important to keep the number of required clicks to a minimum to raise the response of your efforts. Since using a mobile keypad is frustrating if it require excessive typing, do not require too much information to be given. Only ask questions that are absolutely needed and make your directions very clear.

Where your customers are located makes a big difference to how you're marketing to them, so remember to use the proper context for your mobile marketing. If your customers are out and about on a Saturday afternoon, do you really think you're going to be able to sway them with any offer? Realize where they are and what they're doing at least to the best of your ability.

If you operate an on-location business like a restaurant, small store, or any other live location, make sure that you're emphasizing your location in your mobile marketing. Businesses like these have a much larger niche market, and someone just swinging by the area for a while might love to stop in and grab a bite to eat.

Mobile marketers that are successful take it slowly and go forward to grow. Emulate them. Start with texting, then go to calling, then to videos and so on. This helps expand your network. Make use of all the tools you have available.

Keep in mind that mobile marketing is targeted for keeping your current customers, not acquiring new ones. Current customers know your product, and are much more open to getting texts from you and trust your website. New customers will probably find you using a regular computer, though it won't take them long to sign up for texts.

Do not send SMS messages in all capital letters or add multiple exclamation points or question marks for emphasis. The SMS mobile environment is a very personal one. It's a small amount of text that is tied directly into a location on the mobile device where the user also receives personal communication. Writing messages in all caps or with crazy punctuation can be very off-putting. The all cap message feels like internet screaming and the multiple exclamation points can feel like you are trying to hard to sell your goods or services.

One way to build your mobile customer database is to offer them exclusive discounts or content that you are not sharing with everyone. You can have them sign up for texts and give them a 10% off coupon. This will encourage more people to sign up, and your mobile marketing efforts will pay off quickly.

Do not use abbreviations for text or use all capital letters to emphasize anything except for the call to action. Customers will not always know what abbreviations stand for, and using all caps to convey a message makes it difficult to read. It is also considered shouting in some cyber-circles.

As you can see from the tips above, mobile marketing isn't just "mobile + marketing." It's a whole new marketing landscape that requires a specialized approach. People who rely on mobile devices are often busy people, so you need to think outside the box and develop unorthodox techniques to get your mobile message seen.




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